Products

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.We follow a strict but fair 5-day return policy. Please read carefully before placing an order.

✅ Eligibility for Return / Refund

A return or refund will be approved ONLY IF:

The return request is raised within 5 days of product delivery
A clear unedited video proof is shared showing:
Outer packaging
Inner packaging
Product clearly visible
The video must be recorded while opening the parcel for the first time

📌 Refund / Resend Will Be Issued ONLY In These Cases

1️⃣ Wrong Product / Size / Style Received

Video proof is mandatory
You may choose:
Free replacement (delivery: 5–9 business days), OR
Full refund to the original payment method

2️⃣ Damaged Product Received

Damage must be clearly visible in the opening video
You may choose:
Free replacement (delivery: 5–9 business days), OR
Full refund to the original payment method

3️⃣ Order Lost in Transit

If confirmed lost by courier partner
You may choose:
Free replacement, OR
Full refund

⏳ Delayed Orders

If delivery is delayed beyond 15 business days due to reasons beyond our control (postal delay, logistics issues, etc.):
A compensation store credit will be issued as a coupon code
Cash refunds will NOT be provided for delays